Shipping policy

One Amber Beauty Shipping Policy

Thank you for shopping at One Amber Beauty! We strive to provide a smooth and transparent shipping experience. As we operate via dropshipping, our products are shipped directly from our suppliers to you. This allows us to offer a wider selection of products, but it also means shipping times can vary. Please review the following information carefully:

Order Processing:

  • Once your order is placed, it is typically processed within 3 business days. This includes order verification, quality checks, and packaging.
  • You will receive a confirmation email with your order details once your order has been processed.

Shipping Times:

  • Because we work with various suppliers, shipping times can vary significantly. Estimated delivery times are typically between 6 to 9 business days after the order is processed.
  • These are estimates and are not guaranteed. Factors such as your location, the supplier's location, product availability, and shipping carrier delays can impact delivery times.
  • You can find a more specific estimated delivery range on the product page, if available. Please note these are still estimates.

Shipping Costs:

  • Shipping costs are calculated at checkout and are based on the weight of your order, the destination address, and the chosen shipping method (if available).
  • We may offer free shipping on orders over a certain amount. Check our website for current promotions.

Shipping Methods:

  • We work with a variety of shipping carriers, including [List common carriers, e.g., USPS, FedEx, UPS]. The specific carrier used for your order will depend on the supplier and your location.
  • You may be offered different shipping options at checkout, such as standard shipping or expedited shipping (if available). Expedited shipping will incur an additional cost.

Tracking Information:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment on the carrier's website.  
  • Please allow 3 business days for the tracking information to become available.  

International Shipping:

  • We currently do not offer international shipping. If we do offer international shipping, please be aware that:
    • Shipping times for international orders can be significantly longer due to customs clearance and other factors.
    • You are responsible for any customs duties, taxes, or other fees imposed by your country. These fees are not included in the purchase price or shipping cost.

Shipping Delays:

  • While we make every effort to ensure timely delivery, shipping delays can occur due to unforeseen circumstances such as:
    • Weather conditions
    • Carrier delays
    • High order volume
    • Customs delays (for international orders)
  • If your order is significantly delayed, please contact us at [email protected] so we can investigate the issue.

Incorrect Address:

  • It is your responsibility to provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you realize you have entered an incorrect address, please contact us immediately at [email protected] We will do our best to update the address before your order ships. However, we cannot guarantee that we will be able to make changes once the order has been processed.  

Lost or Damaged Packages:

  • If your package is lost or damaged in transit, please contact us immediately at info@onemaberbeauty.com. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.

Changes to this Policy:

One Amber Beauty reserves the right to modify this shipping policy at any time. Any changes will be posted on this page.

This shipping policy is effective as of 1/1/2025.